A lot of folks have turned to using Walmart Grocery Pick-Up more often since the Rumpus shook our worlds- and now that Ibotta allows you to earn from Grocery Pick-Up, I am living my best life.
But- what happens when you have an issue? I had a few ears of underdeveloped corn on one trip, and a loaf of bread which had a same-day expiration date on another. What is a frugal shopper to do? Should I mask up and go to the store to return the offending items, even though I chose Pick-Up specifically to avoid stepping food in the building? NO- because you can return those groceries from the comfort of your couch, friends.
First, open your Walmart app! You’ll want to select Pickup & delivery. Once there, choose the three lines in the upper left corner to reveal a menu. Scroll down to “Purchase History” under the Account header.
Your most recent order will be displayed, but you can scroll down choose from a past order as well. Choose “Start a return”.
From there, it’s very simple! Step 1: Select the item(s) that aren’t up to standard.
Step 2: Select the reason you are returning the item. You can also choose how many of the items you have an issue with, so in the case of my 3 underdeveloped ears of corn, I clicked the number, and then chose + until I got to 3. I am pleased to say I’ve never had an issue with “missing item”. They may have had other issues, but I’ve always received everything I paid for!
Step 3: Review your request and then submit for return! No worries, my orange was perfectly fine, I just wanted to give you guys an idea of what the entire process looks like! From this point my card has been credited and I was able to discard the food that was poor quality or expired.
Also, did you catch I switched from cheese to an orange? Yup, my phone had a small hiccup as I was getting screenshots, so congratulations to you for paying attention!