Disney Visa Imperial Encounter in Hollywood Studios is located in the Launch Bay. It is a special, private meet ‘n greet for Disney Visa cardholders that takes place daily between 11 AM to 4 PM.
You will need to present your Disney Visa card to access the meeting area. Character appearances are subject to change without notice. The character at the time of this posting Kylo Ren.
I suggest you aim to arrive around 2-4 PM in the afternoon. The mornings seem to see the longest lines.
Learn more about the Walt Disney World Parks including attractions, secrets, tips and more. Plus my friends at Destinations in Florida can help you plan your perfect Walt Disney World vacation.
(Thanks Heidi!)