Apple users, do you have a Smart Battery Case? You will want to read on.
The determination has been made that some Smart Battery cases are not working correctly, and Apple is offering a replacement program for them. Issues have been found with the iPhone XS, iPhone XS Max, and iPhone XR cases.
There is no safety concern. To get your replacement, customers can find an Apple Authorized Service Provider or head to an Apple Retail Store (make an appointment to save time).
Learn more about this Replacement Program.